On the last weekend which I was there, the queue at the Johor Bahru's CIQ was long at all the counters. I waited for about 1.5 hours before it was my turn to get my passport stamped. The Immigration Officer stamped my passport and pasted a sticker on it and that was it. Subsequently I went to Malaysia again on a Wednesday late morning, the time it took to clear the immigration was about 30 minutes. There is no need to scan your fingerprints again once you have done it previously.
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I read in the newspapers and forums that people are complaining and swearing that they wouldl not want to step into Malaysia again due to this long queue and waiting time. I say, please be patient. Like any new system that are implemented, there will be a learning process, an adjustment and trouble shooting period needed for the system to work properly. In my view, Singapore should adopt this system as well; so that no foreigners who are barred from entering the country can come in again using a different name and passport. It is a good security system to safeguard the country against criminals and undesirable people from entering by fraudulent ways.
If you hate the long queue at the CIQ, go to Malaysia on a weekday as the queue is definitely shorter. If you still want to go there on a weekend or a public holiday, the best option is to reach the CIQ in the early morning before 7 am. Even if there is a long queue, you have already made adjustment for the time needed to clear the immigration.
